refund policy
1. digital products
we offer a 30-day money-back guarantee for all our digital products. if you're not satisfied with your purchase, you can request a full refund within 30 days of the purchase date.
2. refund process
to request a refund:
- email us at louis@screenpi.pe
- include your order number
- briefly explain your reason for the refund
3. processing time
refunds are typically processed within 5-7 business days (we respond within 24h). the time it takes for the refund to appear in your account depends on your payment method and financial institution.
last updated: 4/30/2026
for questions about our refund policy, contact louis@screenpi.pe